Warranty

Dear Customer

We very much appreciate your support on our products!

To protect your own rights and interests, please read the following terms carefully:

All parts we supplied enjoy 12-month warranty to assure you a stable performance and if you find any defective ones during the warranty, please feel free to contact us for return/exchange or refund.

SCOPE OF WARRANTY

● Report us for solution within 7 days since receipt of goods, conditions under warranty are as follows: package damage, incorrect amount and unmatched items.

● Report us for solution after 7 days since receipt of goods but within warranty period, conditions under warranty are follows: unartificial outlook defect and unartificial function defect.

Warm reminded: To avoid man-made damage in the process of using thus made it out of warranty scope, please test all the products before installation.

PRODUCTS OUT OF WARRANTY RANGE ARE AS FOLLOWS

● Out of warranty period since the acceptance time of RMA;

● Have no EPARTS Stamp on it;

● Poor welding, bad appearance, short circuit, etc. as the following pictures show.

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Customer Promise:
If there isany issues that the battery catch on fire or explode,our battery cell supplier will arrange engineers on site to do research to find out the reason； if the reason is for the battery cell internal quality problem,they will make up for the loses.